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Crystal Glass Canada Ltd at 22715 Dewdney Trunk Road in Maple Ridge, British Columbia

Crystal Glass Canada Ltd in 22715 Dewdney Trunk Road, British Columbia: reviews, opening times, drive directions, photos, contacts etc.

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General contractor

Phone: +1 604-467-3711


22715 Dewdney Trunk Road,
Maple Ridge, British Columbia
V2X 3K3
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Reviews about Crystal Glass Canada Ltd

  • Fariba Noori
    1 /5
    I got Kevin in from Crystal Glass to come and give me an estimate for replacing the glass on my front door as one of the 3 were broken. It is a sealed unit so he let me know what the cost is. My nephew was going to pay for it so I asked if there was another way as the cost for something that complex was $300 plus taxes. So Kevin figured out another way to do it so my 10 year old nephew could afford to pay it. He ended up finding another solution which cut my costs in half pretty much. I would have to take the glass out and bring it to the shop which was going to cost $180 taxes in. Sounds good to me. Kevin Jones was a big help and a great employee who knew his stuff. So almost a month later I finally had time to take the glass out and bring it to the shop. Actually it was my dad who brought it because I was at work. So he explained to whomever was at the front counter that he got a quote to get this done. After looking thru his book the gentleman at the counter said it would cost $300 plus tax... WAIT WHAT!!!! Kevin appeared from the back trying to explain to the man behind the counter there is another way of doing it. He wasn't going to listen because he has to do it by the book. My father looked at the guy behind the counter and said he came and did the estimate he said it was $180 including taxes. He said well that's what my book says. I'm very disappointed in whomever was at the counter that day because not only did he disrespect the glass technician in front of customers but disrespected the customer behind the counter trying to understand why such a price jump. That was very unprofessional of him and wouldn't take my business there again. Kevin on the other hand I respect. He tried explaining but wasn't being heard. I myself have been in the customer service industry for over 20 years and there was no understanding of customer service from the gentleman behind the counter. My father ended up going across the street and got it done for $120 taxes in, so not only did we saw but they treated us like customers. I was willing to pay that $180 but I guess now they get nothing.
  • LJ Stott
    5 /5
    Great service and staff. Crystal Glass has helped me with home projects and windshield and window replacements for my car over the past 10 years and the service and quality has always been excellent. Just had my windshield replaced and once again, they did a great job and explained the options and costs, were prompt and friendly, and handled the claim with ICBC on my behalf. Thank you to Sean and staff.
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Working times Open now

08:00 — 17:00
08:00 — 17:00
08:00 — 17:00
08:00 — 17:00
08:00 — 17:00
09:00 — 13:00

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About Crystal Glass Canada Ltd in Maple Ridge, British Columbia

Crystal Glass Canada Ltd is located at 22715 Dewdney Trunk Road, Maple Ridge, British Columbia.